When the power goes out, frustration comes quickly. We understand.

Families are waiting, businesses are impacted, and entire communities want one thing: the lights back on.

 

But restoration isn’t as simple as flipping a switch.

 

Crews responding to outages may be working through storm damage, downed lines, fallen trees, hazardous conditions and widespread damage across the electrical system. Every situation must be assessed, made safe and repaired strategically, because rushing restoration can put both crews and the public at risk.

 

And the impact reaches far beyond our homes. Hospitals, emergency services, communications, traffic systems, businesses and other critical infrastructure may all be dependent on that same electrical system.

 

The linemen in the field didn’t cause the outage. They answered the call to restore it.

 

So, while the community waits, they work.

 

Give them room. Give them patience. Let them work safely.

 

We’ve Got This.